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Cancellation Policy
We made our order cancellation policy clear and fair for all of our customers. To know about how it works, please read the information below.
1. Cancellation Window
You may cancel your order within 24 hours of submission. Requests after this period may not be approved for cancellation. Those requests will be processed in accordance with our return and exchange policy.
2. Refund Process
Once your cancellation is approved, the return will be issued right away. The money will show up in your account within 7business days using the same payment method you used to make the purchase
3. Exclusions
Orders placed during sales, discounts or special promotions are final and cannot be cancelled, returned, or refunded.
4. Procedure
If you want to cancel your order, please go to our buying portal and fill out the cancellation request form with your order number and other information.
5. Exceptions
We reserve the right to refuse or cancel orders in special circumstances, such as suspected fraudulent activity or unexpected technical errors.
6. Communication
You will get a quick email about the status of your order or its cancellation.
